Last Update: August 1, 2020
Below is a form that you will fill out when requesting a return. This requires proof of product being in perfect condition. Send an email containing the logistics behind your situation and we will get back to you as soon as possible.
Once we give the ok, you can ship back the item using the exact shipping address we give you. This may take beyond 24 hours. (if you have any concerns, just contact us via email or phone during business hours)
Print and attach the provided shipping label to the package, as well as including return authorization page we give you. This will be sent over by email to all customers confirmed to do a return. IMPORTANT* If you wish to return an item that is not under our defective item warrenty, you will be obligated to pay for the shipping fee. This will come off of the amount you paid for the product. For more info, refer to return policy below
Once we receive the product, we will issue a refund and or replacement as soon as possible.
Commercial Van Equipment at its own discretion, will credit the buyer for, or replace goods returned on Commercial Van Equipment’s prior approval if: (a) the Buyer obtains a return number from Commercial Van equipment Inc. (b) the goods are returned in their original condition and packaging, and in full package quantities; (c) a copy of the corresponding tax invoice is supplied with the goods; (d) the Buyer bears all freight charges incurred in returning the goods (unless agreed otherwise). A 15% restocking fee will be applied to all returned goods. Any credit granted by Commercial Van Equipment Inc. to the buyer will expire and become nonredeemable twelve (12) months after the date of the grant.
We have shipping options available in both the United States and Canada, which means zero duty fees when ordering products. Essentially, you will not be charged any duties or hidden fees after purchasing the product.
Orders that surpass $1000 dollars before tax are eligible for free shipping anywhere in Canada or the Continental United States. Any orders under the $1000 minumum will be charged the standard shipping & handling fee of $95. All items ordered will take up to 5 business days before shipping from our warehouse. Depending on the destination, orders may take beyond 5 days to reach the destination.
Commercial Van Equipment has a dedicated staff that’s well versed within the work vehicle customizations industry, and have over 15 years of combined experience with these products.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
Free Shipping On Orders Over $1000 Dismiss
Scroll to Top